FAQ
Frequently Asked Questions
Everything you need to know about AI compliance monitoring with SpectrumAI.
Getting Started
Most teams are up and running in under a day. Connect your ML pipeline, select your compliance frameworks, and SpectrumAI starts monitoring automatically. No 6-month implementation project.
No. SpectrumAI is built for compliance teams, not data scientists. The dashboard is designed for non-technical users — you'll see plain-language alerts, not code. Your data science team just needs to grant API access during setup.
We support all major ML platforms including AWS SageMaker, Azure ML, Google Vertex AI, Databricks, and custom Python deployments. If you're running models in production, we can connect to them.
Compliance & Regulations
Out of the box: EU AI Act, NIST AI Risk Management Framework, SOC 2 AI controls, ISO 42001, and state-level AI regulations (Colorado, Illinois, NYC Local Law 144). We add new frameworks as regulations evolve — the August 2, 2026 EU AI Act high-risk provisions are already mapped.
Yes — this is one of our core use cases. SpectrumAI maps your AI systems to EU AI Act risk categories, monitors for compliance gaps in real-time, and generates the documentation you'll need for conformity assessments.
No — it amplifies them. Think of it as giving your compliance team superpowers: automated monitoring catches issues your team would spend weeks finding manually. Your people focus on judgment calls and strategy instead of data collection.
Pricing & Plans
Three tiers: Starter ($2,000/mo for up to 10 models), Professional ($5,000/mo for up to 50 models), and Enterprise ($10,000/mo for unlimited models). All plans include every compliance framework. No hidden fees, no multi-year lock-in.
Most AI governance tools were built for Fortune 500 companies and priced accordingly ($50K-$200K/year). We built SpectrumAI specifically for the mid-market — companies that need real compliance monitoring but shouldn't have to spend like a bank. Better technology + focused scope = better price.
Yes. We offer a 14-day free trial with full platform access — no credit card required. Connect your models, run a compliance scan, and see the results before you commit.
Security & Privacy
SpectrumAI monitors model behavior metadata — we don't store your training data or model weights. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II compliant.
Our standard offering is cloud-hosted. For Enterprise plan customers with strict data residency requirements, we offer a private cloud deployment option. Talk to us about your specific needs.
Only your team. We use role-based access control and never share customer data across accounts. Your compliance data is yours.
Support
All plans include email support with 24-hour response time. Professional and Enterprise plans include a dedicated customer success manager and priority support. Enterprise also includes quarterly compliance reviews with our advisory team.
Yes. Our Compliance Onboarding service ($5,000-$15,000 depending on complexity) includes white-glove setup, framework customization, team training, and a full initial compliance assessment. Most customers find the self-serve setup sufficient, but the option is there.